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Making space that works

Nous concevons et fabriquons le mobilier commercial qui est innovateur et qui s’adapte aux moyens toujours changeants par lesquels les gens travaillent et apprennent efficacement. Vous permettant de créer l’espace qui marche plus fort, plus intelligement et bien mieux. Après tout, nous apprécions le fait que l’espace est un atout essentiel. La manière dont il a défini les influences, les attitudes physiques et mentales, crée la culture et affecte la productivité de tous ceux qui y travaillent. C’est exactement pour cette raison que nous intégrons cette philosophie dans toutes nos idées et tous nous produits.

Notre compréhension des besoins des environnements modernes dans le contexte commercial, éducatif et le secteur public, nous donne un aperçu de leurs pratiques de travail changeantes.

Nous avons identifié celles-ci comme Collaboration, Focalisation, Réunion et Socialisation. Ces quatre piliers interprètent les façons dont les gens travaillent ensemble, cherchent le calme, accèdent à la technologie et partagent les idées. Et, en comprennant comment travaillent les gens, nous pouvons créer l’espace qui leur convient.

Jetez un coup d’oeil sur notre portefeuille et vous découvrez une collection de solutions dynamiques d’ameublement qui sont agiles et intuitives, soutenant les pratiques de travail pour toutes sortes d’environnements, depuis des aires complexes à bureaux jusqu’aux projets éducatifs à grande échelle, et tout le reste. Nous sommes passionnés par ce que nous faisons  et nous aimons les défis, alors si vous souhaitez de l’aide pour créer un espace de travail plus efficace et plus productif, un espace qui fonctionne mieux, contactez-nous.

Yorkshire made since 1987

Established in Huddersfield in 1997, Connection is a British brand with British manufacturing at its heart. Having grown from humble beginnings, once creating a limited range of operator and task seating chairs; we are now a large-scale, established designer and manufacturer of a diverse collection of intelligent furniture products.

With over 20 years in the industry, we’ve built our business by establishing great relationships with all our customers through understanding, meeting and exceeding their needs. And as a result, we proudly work with clients and partners in over 50 countries worldwide. We continue to grow from our original home in Huddersfield with our experts working alongside state-of-the-art design, prototyping, production and upholstery facilities.

We’re extremely proud of our business and the ethos behind it – to create space that works. Because it’s more than a statement – it’s intrinsic to who we are and governs everything we do. We aim to deliver excellence in all aspects of our business, scrutinising every detail to craft products with an unrivalled quality. We are Connection.

Plus qu’une promesse

We aim to deliver excellence in all aspects of our business here at Connection. Our mode of operation is more than a promise, it’s a charter that we set our stall by and that governs everything we do.

Order acknowledgements

On receipt of a clean order, an order acknowledgement will be issued within 48 hours. Should further information be required to place your order, you will be contacted within 48 hours of the enquiry being received. We will clearly indicate the information that is required for the order to be placed.

Lead times

Standard products: Our standard lead time is 5 weeks from receipt of a clean order. The lead time will depend on a number of factors including fabric choice and size of order. We recommend that you state a required delivery date on your purchase order. Special products: Lead times for special options are between 6 and 8 weeks, depending on the nature of the special request. Should an order include both standard and special product, the lead time on all products will default to the longest lead time. Please contact our customer services team or your sales manager for current lead time information. Delivery is in addition to the lead times above and lead times begin once the order acknowledgement is issued.

Delivery

All standard Connection deliveries are made on tailgated vehicles to the designated warehouse of the customer. The standard delivery service operates Monday to Friday, with deliveries to a customer’s warehouse between 7am and 7pm. Connection delivers to mainland UK postcodes on a fortnightly schedule with the majority of areas delivered weekly at our discretion. On receipt of your official purchase order, an order acknowledgement will be returned to you detailing the week ending your delivery will be made. Our customer services team will contact you between 24 and 48 hours prior to book the delivery in.

Quality & non-conformance

Very occasionally, things can go wrong but we are committed to rectifying problems as quickly as possible. On receipt of a completed non-conformance form, you’ll be contacted within 48 hours by a Technical Advisor. Within a further 48 hour period, we will propose a course of action that resolves the issue to your satisfaction in the timeliest way possible.

Customer service

For advice, information or help with any problems related to the products that we provide, customers can contact us by phone or email.

Contact & opening hours

We are open Monday to Friday 8.30am – 5.00pm. Tel: +44 (0) 1484 600 100 Email: enquiries@connection.uk.com

A supplier you can count on

We understand how important it is to ensure a continuity of supply when choosing furniture for commercial projects. That’s why we established a policy to cover our pieces for your peace of mind.

Task, Meeting Chairs and Tables
It is Connection’s policy on task and meeting chairs to have a minimum continuity of ten years with the basic style and framework of the chair. When a decision is made to remove a chair from the company’s portfolio, the product will be available for a minimum of a further five years. However, we do reserve the right under our terms and conditions to continually improve the design and function of our chairs. This is particularly relevant when there are changes to health and safety legislation. The company incorporates these into a programme of continued development.

Soft Seating
It is Connection’s policy on all soft seating and breakout furniture that there is a minimum continuity of five years. When a decision is made to remove a chair from the company’s portfolio, the product will be made available for a further two years.

If you require further information about this policy, please contact: enquiries@connection.uk.com