Contact us Close

Terms & Conditions

These terms and conditions of use (Terms of Use) explain how our website at should be used.  They explain the rules and restrictions which apply to all our users of this website. Please read them carefully.  By continuing to use this website you are agreeing to these Terms of Use.  If you do not agree with them, you should not use our website. Your continued use of this website will amount to acceptance of these Terms of Use.

Please note that additional terms and conditions apply when you open an account with us and buy products from us. Those will be presented to you during the account opening and ordering processes as applicable.

About this website and Flokk Limited

This website is operated by Flokk Limited, a company registered in England and Wales with registered office and correspondence address at Unit 4, AAA Park, Leeds Road, Mirfield, West Yorkshire, WF14 0DE (Co. No. 03335942).  Our VAT number is 640 506 271.

If you have any questions about our website, please contact us at

This website contains general information about our business and the products that we sell.  It is aimed at providing information to anyone who is interested in our products.  It also provides information for anyone who may be interested in working with us, such as designers.

Flokk Limited does not operate an online store.  We provide information about our showrooms where our products can be purchased.

This website is aimed at business customers as we trade on a business to business basis.

Access to our website

Access to our website is temporary and we may withdraw or amend the information we provide without notice.

You are responsible for making all arrangements needed to access our website and for ensuring that all persons who access our website through your internet connection are aware of and comply with, these Terms of Use.

From time to time, we may choose to make certain parts of our website available only to persons who have registered with us.  If at any time you are issued with a user identification code, password or other information as part of our security procedures in order to gain access to certain parts of our website, you must treat the same as confidential and must not disclose that information to a third party. We may disable any user identification code or password, whether chosen by you or allocated by us if in our reasonable opinion you have failed to comply with any of the provisions in these Terms of Use.

You must not corrupt the website, flood it with information which causes it to malfunction or use any features which may affect it such as worms, viruses or logic bombs.  Spam (multiple, unsolicited or undesired bulk emails) is strictly forbidden.

You must not attempt to gain unauthorised access to our site, our servers or any server or computer connected to it.  You must not attack our website via a denial-of-service attack or similar.  If you do, you may commit a criminal offence.  We will report any such breach to the relevant authorities, will co-operate with them by disclosing your identity and your right to use our website will end immediately.

We also reserve the right to use software to monitor traffic to identify unauthorised attempts to upload or change information on our website or otherwise cause damage.

Information you may submit

You must make sure that any information you provide when using this website (such as when completing the “Get in touch with Connection” form) is accurate and up to date.  You must not provide information about another person unless properly authorised to do so.

You must not submit any information to us which is copied from another source.

Under no circumstances should any submission or comment be made using this website which is defamatory, abusive, obscene, unlawful, sexist, racist or discriminatory or which may in any way cause offence.  You must never use abusive language, be aggressive, swear, threaten, harass or abuse any other person.

We will not be liable to any person for the content or accuracy of any materials posted by you or any other user of our website.

We may remove any material, posting, submission or other content uploaded to our website at any time, including any submissions or content which does not conform to the requirements of these Terms of Use.

Any material you upload will be considered non-confidential and non-proprietary and we will have the right to use, copy, distribute and disclose such material to third parties.  To the extent that any such material contains personal data then we will also use that data in accordance with our privacy policy.

We may also disclose your identity to any person who claims that material posted or uploaded by you violates their intellectual property, privacy or other rights.

The information on this website

We may remove content or change our website at any time and without notice.  We aim to provide accurate information but do not guarantee to do so or that particular products will be made available.

We may withdraw information, products and content at any time.

Any tools that we may make available or link to, on our website from time to time are for convenience only and are not guaranteed to be accurate or up to date.

The information on this website is in English and the content made available on this website is intended for use by customers in the United Kingdom.   Local variations of our website are available in other jurisdictions where we sell out products.

We do not give any assurance as to the accuracy of the information on this website and information may be out of date at any given time. You should satisfy yourself as to the accuracy of any information before relying on the same.

Our intellectual property rights

All design, text, graphics, images, logos, trademarks, arrangement of them and all other materials and content on this site, the look and feel of the website and any underlying software are subject to copyright and other ownership rights which belong either to us or our third-party licensors.  Using this website does not in any way give or transfer any such rights to you.  All rights are reserved.

The website shows details of the products that we offer and some of the designs in our product ranges including brochure information, specification and technical information and product images.   All intellectual property rights in those products and related information, including in the designs, illustrations, artwork, photographs, diagrams and the trademarks and logos which appear on them belong to us and you must not under any circumstances, copy the same of allow any other person to do so.

You must not yourself or allow anyone else to publish, copy, distribute or modify this website or any content whatsoever.  Proprietary works are protected by laws and all such rights are reserved.

You may print off one copy and download extracts of any page for internal reference and may draw the attention of others to material on our site.  You must not modify the copies of any materials you have printed off or downloaded in any way or use any illustrations, diagrams, photographs or any graphics separately from any accompanying text.  Our status as author of material on our website must always be acknowledged.

By agreeing to download a document/image, you acknowledge that Flokk Limited is the owner and/or exclusive licensee of intellectual property rights (including but not limited to copyright and design right) in the document/image and related design(s), and undertake not to copy, reproduce (in whole or part), sell, offer for sale, or otherwise use the document/image or related design(s), save expressly in relation to the use of the document/image and related design(s) to view our range of products and/or to produce a bespoke room layout for you and/or your client.

If you print off, copy or download any part of our website in breach of these Terms of Use, your right to use our website will cease immediately and you must return or destroy (at your cost) all copies of the materials you have made.

You must not copy or use any trademarks or logos on this website except with our express written permission.

We provide images and diagrams of our products on this website for illustration only.  Please note therefore that the images used may not represent the full range of products or features and colours, designs and images shown, may vary.

Links to other websites and third party materials

From time to time, we may provide links to other websites including as a result of use of social media links.  Those links and any other third-party information are provided for convenience only and we are not responsible for the content or availability of those websites or your use of them.  We do not make any representations or give any kind of guarantee about their content.

You may link to our home page but must do so in a way which is fair and legal and does not damage our reputation or take advantage of it. You must not infer any association, approval or endorsement where none exists.

You must not establish a link from any website that you do not own.  Our website must not be framed on any site, nor may you create a link to any page other than the home page.  We may withdraw linking permission without notice.

We also publish white papers on our website on a variety of topics.  The content of those white papers belongs either to us or our licensors and all such materials must be treated in accordance with these Terms of Use.  The rights of all authors of, contributors to and references in, such white papers must be acknowledged at all times.

Liability and warranties

You must make sure that your reliance on this website is suitable for your own purposes and requirements.  The information we provide is not intended to amount to advice and the material is provided without any guarantee as to its accuracy.

We do not warrant that the information accessible via this website is complete or that the website will be available, secure or operate without error or be free from virus or similar.

We will not be liable if for any reason, our site, any part of it or any of the functions available on it are unavailable at any time.

Nothing in these Terms of Use is intended in any way to exclude or limit our liability for death or personal injury which is caused by our negligence or any fraudulent misrepresentations by us or for any other liability which cannot be excluded or limited under applicable law.

This website is provided on an “as is” basis.  Accordingly, to the extent that the law allows, neither we nor any of our employees or representatives will be liable to you, no matter how that liability arises, for any costs, claims, liabilities, expenses or damages whether in contract, tort (including negligence) for breach of statutory duty or otherwise howsoever arising, out of or in connection with use of this website (including without limitation any reliance on the same, any downtime or lack of availability of the website), including without limitation, and in each case whether direct or indirect, any:

  • loss of profit;
  • loss of contract or sales;
  • loss of anticipated savings;
  • loss of data;
  • loss of income or revenue;
  • loss or business;
  • loss of goodwill or damage to reputation;
  • wasted management or other personnel time; or
  • any indirect or consequential loss or damage.

All conditions, warranties and other terms which might otherwise be implied by statute or common law (including as to satisfactory quality and fitness for purpose) are excluded to the fullest extent permitted by law.

We will not under any circumstances be liable for any loss or damage caused by a distributed denial-of-service attack, virus or other technological harmful material that may infect your computer equipment, computer programs, system, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

Our liability to you when you, or the company you represent, purchase products from us is dealt with in our trading terms and conditions.


The English courts will have exclusive jurisdiction over any claim arising from, or related to our website or your use of it or any other matter under or in connection with these Terms of Use except that we reserve the right to bring proceedings in your local jurisdiction or any other appropriate jurisdiction.  These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) or this website shall be governed by and construed in accordance with the law of England and Wales.

If any part or all of these Terms of Use becomes void then all other parts will continue to be valid irrespective of that aspect which is not unenforceable.

Failure by you or us to exercise rights under these Terms of Use or a delay in doing so will not affect any of the remaining rights and remedies available to us or you as the case may be.

Nothing in these Terms of Use will imply a relationship of employment, partnership, joint venture or agency between us.

We may appoint any third parties to assist us in making this website available or any related service, content or information to you at any time as we shall decide.

Except as agreed in these Terms of Use, a person who is not a party to them will not have any rights to enforce any term as set out above.

We may amend these Terms of Use at any time and you are advised to check them regularly for any changes which we may make.

You are recommended to print and retain a copy of these Terms of Use.

Where we control content which we make available through other resources such as Twitter, LinkedIn, Instagram, Facebook, Pinterest and You Tube, these Terms of Use shall also apply to that content.

If you are a consumer, nothing in these Terms of Use shall affect any statutory rights to which you may be entitled.

Please also refer to our Privacy Policy and Cookies Policy for additional information about how we use the information we hold.