Our latest Price & Specification Guide was launched in March 2022 and is titled 2022 Edition 01.
Contact us and we’ll aim to resolve your query as soon as we can.
If there’s something you need to know, take a look at some of the most frequently asked questions by our customers.
Our latest Price & Specification Guide was launched in March 2022 and is titled 2022 Edition 01.
All orders under the value of £500 are surplus to a small order transport charge of £50.
Our standard lead time is 5 weeks (plus delivery), from receipt of a clean order.
All our standard products are covered by a 5-year guarantee from date of manufacture.
Please contact us at enquiries@connection.uk.com and we will be happy to email you a copy of your requested assembly instructions.
All our CAD files are housed on our website. You will find these within the product pages as well as under the Resources section.
Please get in touch with our Customer Service team who will be able to advise if the product is still available or suggest an alternative option.
Our standard delivery service operates Monday to Friday, with deliveries to a customer’s warehouse between 7am and 7pm. Should you wish to guarantee a specific time and day please get in touch with our transport department.
Where requested, deliveries can be made direct to site. For specific deliveries with a net order value between £5,000 and £10,000 there will be no delivery charge providing the delivery is made in line with our scheduled tailgate delivery. For deliveries outside of the scheduled delivery a charge of £150 will be added to the order value.
Please contact us at enquiries@connection.uk.com and we will be happy to email you a copy of your requested product certificate.
All our product specification sheets and brochures are housed on our website. You will find these within the relevant product pages.
Our Showrooms are open Monday to Friday 9am to 5pm. We operate an open door policy, so we welcome you to drop in with no appointment. However should you wish to book a tour supported by one of our sales team you can book your visit on our website via the Showroom page.
Fabric pricing & banding information is found in our Price & Specification guide within the resources section. If you don’t have the most recent version of our Price & Specification Guide, please contact us at enquiries@connection.uk.com and we will be happy to assist.
Please contact us at enquiries@connection.uk.com with your sample request(s) and we will post the samples to you.
Please email us at enquiries@connection.uk.com with your details and we will assign a sales representative to get in touch with you to support your project.
Email us at enquiries@connection.uk.com and we will be able to confirm your account discount.
Contact us and we’ll aim to resolve your query as soon as we can.