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Non Conformance Query

To allow us to review your product query as swiftly as possible please complete all the fields below in full. If you have any images, please upload these in the appropriate field also. We will aim to respond to your query within a 48hr period.

Please note:
Any queries must be reported within 48 hours of the delivery received date, in line with our Terms & Conditions we do not accept any queries outside of this date. You can find the delivery date on your order acknowledgement and delivery note. Please be advised that by receiving this form Connection do not accept liability of the query.

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    Our Terms and Conditions of sale can be found here should you wish to review.

    Thank you for contacting us at Connection. We are sorry to hear you have a query with one of our products. We do respectfully ask any Non-Conformances are reported within 48 hours of receiving delivery in order for them to be reviewed in accordance with our Terms and Conditions. We do aim to respond within 24 hours of receiving your query. We'll be in touch.

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